ACCESS

VTA ACCESS Paratransit service is provided to eligible individuals with disabilities who cannot use conventional accessible bus and light rail transit service due to their physical, visual or cognitive disabilities.

Paratransit is shared ride public transportation, complementary to fixed route transit service. This means paratransit operates within the same service area and service times as VTA bus and light rail service. Customers can expect multiple pickups and drop offs along their trips, just like a bus.

The fare for a regular one-way paratransit trip is established at twice the one-way adult cash fare of VTA's fixed-route bus and light rail services.

VTA operates a diverse paratransit fleet including cutaways, minivans, sedans, and taxis. Customers can expect any of these vehicles for their trip unless an accessible vehicle is required.

Service Area Tool

This Service Area Tool can be used to locate a specific address and determine if it falls within ACCESS's service area.  You will be able to visually determine whether it is a standard ($4 / 0.75 mile) or premium ($16 / 1.75 mile)  trip based on our weekday, Saturday, or Sunday layers.  Please use the layer icon on the top right of the tool to select which "Transit Service" layers to pick from.   

Applications, Fares & Trip Information

All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request.  Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language. Paratransit provides language assistance to any individual in need of translation services.

VTA ACCESS Paratransit service is provided to eligible individuals with disabilities who cannot use conventional accessible bus and light rail transit service due to their physical, visual or cognitive disabilities.

Paratransit is shared ride public transportation, complementary to fixed route transit service. This means paratransit operates within the same service area and service times as VTA bus and light rail service. Customers can expect multiple pickups and drop offs along their trips, just like a bus.

The fare for a regular one-way paratransit trip is established at twice the one-way adult cash fare of VTA's fixed-route bus and light rail services.

VTA operates a diverse paratransit fleet including cutaways, minivans, sedans, and taxis. Customers can expect any of these vehicles for their trip unless an accessible vehicle is required.

Service Area Tool

This Service Area Tool can be used to locate a specific address and determine if it falls within ACCESS's service area.  You will be able to visually determine whether it is a standard ($4 / 0.75 mile) or premium ($16 / 1.75 mile)  trip based on our weekday, Saturday, or Sunday layers.  Please use the layer icon on the top right of the tool to select which "Transit Service" layers to pick from.   

Applications, Fares & Trip Information

All information about the process, materials necessary to apply for eligibility, and notices and determinations concerning eligibility are available in accessible formats upon request.  Formats include, but are not limited to: audio, large print, Braille, electronic files emailed or on computer diskette, and sign language. Paratransit provides language assistance to any individual in need of translation services.

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