For more than four months, riders have enjoyed free trips on VTA but on August 1, fare collection will resume for all bus, train, and paratransit services. The VTA Downtown Customer Service Center at 55-A West Santa Clara Street will also reopen for your convenience on July 27 from 9 a.m. to 6 p.m. on weekdays. As VTA continues to increase it's focus toward enhanced cleaning and protection for both riders and operators, partitions are now in place to limit contact between passengers and operators so that front-door boarding can resume. To reduce surface touch points, consider downloading VTA’s EZfare app on your phone or get a Clipper card and load funds online in advance instead of paying your fare with cash.
As outlined in VTA's 10 Point Plan to Strengthen Trust in Transit, passengers are required to wear a face covering while waiting for and on board transit. Operators are provided a variety of protective equipment, including face masks, face shields and other items to be worn as appropriate when helping passengers. We have done our part to protect our customers. Please do your part to help keep everyone healthy while riding! #NoMaskNoRide