Customers have had questions about the capacity thresholds on VTA buses with the current COVID physical distancing requirements. To meet social distancing requirements, VTA must continue to limit passenger capacity as follows – this may vary depending on how many people are riding in groups:

• 34 passengers on light rail vehicles
• 26 passengers on 60-foot buses
• 18 passengers on 40-foot buses (most routes)
• 15 passengers on 30-foot buses

Operators may need to indicate "drop off only" on the headsign and pass up customers if these limits are reached. Operators call dispatch when buses begin to get too full so another bus can be deployed if available.

And don't forget, with the new real-time capacity feature on the Transit app, waiting passengers can see if their bus has enough room to stop and allow more passengers on board. On the Transit app, a “people” icon appears with the approaching bus icon and, when touched on the screen, a text balloon pops up to indicate the level of crowding or if the bus is full.

"Safely Distance" is Point 3 of our 10-Point Plan to Strengthen Trust in Transit. Visit our COVID-19 Information Center for more.