Who are Limited English Proficient Persons?
People who do not speak English as their primary language and who have limited ability to read, speak, write, or understand English can be limited English proficient, or “LEP.” These individuals may...
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How do I file a Title VI complaint?
If you believe that you have received discriminatory treatment by the VTA on the basis of your race, color or national origin, you have the right to file a complaint with the VTA Title VI Coordinator. The preferred method is to file your complaint in writing using the Title VI Complaint Form.
How much does motorcycle parking cost at the Milpitas and Berryessa transit centers?
Motorcycles parked in the designated “Motorcycle Parking” area park for free.
If you park your motorcycle in a regular parking space intended for a vehicle larger than a motorcycle, you will be...
How many electric vehicle charging stations does VTA offer, and how much does it cost to charge?
There are 24 ChargePoint electric vehicle charging stations in each of the Milpitas and Berryessa transit garages that are first come, first serve.
The fee to charge your electric vehicle is...
Who patrols the parking areas at the Milpitas and Berryessa transit centers?
Law enforcement officers patrol these areas. If you are ever worried about your safety or the safety of others, please call 9-1-1.
How does Express Lanes tolling work?
Tolls change as traffic conditions change. When traffic increases, tolls increase. When traffic decreases, tolls decrease. Solo drivers decide if the travel time savings are worth the price.
A...
How is Express Lanes toll revenue used?
Revenue remaining after supporting the operations and maintenance of the Express Lanes will be used to fund transportation improvements along their respective corridors. This can include transit...
How do I rent a bike locker?
For a list of VTA bike locker locations, visit the BikeLink website.
At sites where bike parking demand exceeds parking supply, VTA is transitioning from the current one-locker-per-person system to...
Is parking free after 3 pm, before 4am, Weekends or holidays at Milpitas and Berryessa transit centers?
No, these parking lots are operated by VTA and parking fees will be enforced 24 hours per day, 7 days a week, including holidays. The Milpitas and Berryessa Parking information page provides...
Can I reserve a parking space at the Milpitas and Berryessa transit centers?
No. All parking is first come, first serve.
Does VTA offer long-term parking at a BART Station?
Yes, advanced payment for long-term parking at the Berryessa and Milpitas transit centers can be made at www.vta.org/payparking or at on-site pay stations at the rate of $7 per calendar day. There is...
How is parking enforced at the Milpitas and Berryessa transit centers?
An automated license plate reader system moves through all parking lots and garages to ensure every vehicle parked has paid.
Why didn't I receive my password reset or other Vendor Portal email?
If you tried to reset your VTA.org Vendor Portal password and didn't see the email in your inbox within a minute or two, it may have been caught in your spam filter. Due to the increasing importance...
Where can I enter and exit the SR 237 Express Lanes?
Drivers can enter and exit the 237 Express Lanes anywhere, except where there are double white lines.
Southbound on I-880
When driving southbound on I-880, you may enter the Express Lane in...
When does 288L depart Palo Alto VA after Gunn dismissal time?
The Northbound 288L will depart Palo Alto Veteran’s Hospital 10 minutes after Gunn High School dismissal time.
When does 288 depart Palo Alto VA after Gunn dismissal time?
288 will depart Palo Alto Veteran’s Hospital 12 minutes after Gunn High School dismissal time. The 4:22 pm trip will operate on regular school days.
When does School 256 operate to and from Willow Glen High School?
School 256 only operates on days when Willow Glen High School is in session during the regular school year and is subject to adjustment or cancellation based on school calendars.
For adjusted...
When do routes 246 & 247 operate?
School 246 and 247 only operate on school days when Milpitas High School is in session during the regular school year.
Visit our School Trippers page for more information.
Can I bring my bike on the bus/light rail?
Bus
VTA has equipped all buses with exterior bike racks that can accommodate up to three bicycles. Rapid 522 buses (the long blue ones) can hold three bikes on the front rack plus two inside the...
Will Express Lane cameras take a picture of my license plate and charge me if I don't have a FasTrak transponder?
If a vehicle does not have a FasTrak toll tag, license plate camera images are used to match the vehicle to a valid FasTrak account and charge that account.
If a driver does not have an account...
Does VTA provide priority seating for seniors and persons with disabilities?
Seats near the front door of all VTA buses and Light Rail trains are designated for seniors and persons with disabilities.
Passengers who want to use the priority seating area but find that it is...
How do I get help securing my mobility device on a bus?
Mobility devices must be secured every time when used upon a VTA bus. VTA also recommends, but does not require, the use of lap belts and shoulder harnesses.
Bus operators are responsible for...
How will operators assist persons with disabilities?
Bus operators will assist passengers with disabilities and seniors:
- Boarding or exiting buses
- Using the wheelchair lift or ramp and deploying it on request (anyone may request the use of the lift...